How to say no to a bad fit design client
Not all clients are a good fit.
But it can be awkward turning them down or rejecting their work.
Here’s some ideas for how to politely decline a project from a client that’s not a good fit for you.
And if you want to learn what red flag 🚩 clients look like - check out the posts I’ve put up about this over on my Instagram page.
1:
"Thank you for considering me for your project. After careful consideration I feel that I might not be the best choice to execute your design vision."
2:
"It was a pleasure meeting you and discussing your project. I have given it some thought and I believe that your project may require a different design approach than what I specialise in. To ensure that you receive the best possible outcome I recommend seeking out a designer with a style more closely aligned with your needs."
3:
"Thank you for sharing your project details with me. After reviewing the proposed budget, I believe that it may not be sufficient to cover the level of service and quality I strive to provide for my clients. I recommend exploring other designers who may be better equipped to work within your budget."
4:
"Thank you for your interest in working with me on your interior design project. After discussing the project details with you, I feel that my expertise may not be the best fit for what you're looking for. I respectfully decline the opportunity and I wish you the best of luck in finding the right designer to collaborate with."
5:
"I appreciate your interest in my services, but after reflecting on our initial consultation, I feel that it would be in your best interest to collaborate with a designer who specialises in the type of project/style/approach you have in mind."
6:
"I appreciate the opportunity to discuss your project with you. I'm afraid my existing workload and commitments prevent me from taking on a project like this right now."
Remember - not all clients are worth:
your time
your sanity
the money
Always feel free to say NO to a red flag or misaligned client.
This is YOUR business. You decide who you work with.
Thanks for reading and catch you in my next post :)
Clare x
Dr Clare Le Roy
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